Consumer Resources
We understand that from time to time consumers may fall behind on their financial obligations, but that no one ever wants to find themselves in that situation. If ARC should acquire your account, we want to provide you an achievable path to fulfilling that obligation in a positive and thoughtful manner. As part of our commitment to providing a positive consumer experience we have compiled the following list of information and educational resources.
Financial Literacy
Financial Literacy is the knowledge necessary to make financially responsible decisions. This site allows you to navigate information grouped by audience and topic.
Receivables Management Association International (RMAI)
Receivables Management Association has compiled a list of information about financial literacy, calculators, identity theft and available government resources.
Contact us about your account
We invite consumers to contact us for more information about their account. ARC is available from 8am-5pm PST to answer any questions that we can about your account, including verifying which of our partners can assist you directly with payments on your account.
Free Credit Report
You are entitled to one free copy of your credit report every 12 months from each of the three nationwide credit reporting companies. Order online from annualcreditreport.com, the only authorized website for free credit reports, or call 1-877-322-8228. You will need to provide your name, address, social security number, and date of birth to verify your identity.
MyMoney.gov
This financial education resource provided by the federal government offers consumers information and tools to help them improve their financial position. These resources include well-rounded information broken down into what is known as the “MyMoney Five” earn, borrow, save & invest, spend and protect.
Compliance Contact
If you have a complaint or other feedback you can call our main office at 800-713-0670 or contact our Chief Compliance Officer directly to provide feedback about your experience with ARC or our partners.
