FAQs – About Us
FAQs – About Us
Who is Absolute Resolutions Corporation (ARC)?
Founded in 2001, Absolute Resolutions Corporation (ARC) is a receivables management company focused on servicing debt portfolios acquired by our affiliated entities.
Why have I received a letter from ARC?
If you received a letter from ARC, this means that we or one of our Affiliates now owns a debt that you previously owed to another creditor. You will need to work with ARC, not the previous creditor, to resolve your account.
Why am I being contacted by another company if ARC or one of its Affiliates owns my account?
ARC works with an extensive Servicer Network and may have one of its Servicers work with you to resolve your account(s).
What if I can’t pay my debt right now?
ARC understands and is ready and willing to work on a mutually agreeable resolution, including payments over time to help you resolve your account balance.
Who is Absolute Resolutions Corporation (ARC)?
Founded in 2001, Absolute Resolutions Corporation (ARC) is a receivables management company focused on servicing debt portfolios acquired by our affiliated entities.
Why have I received a letter from ARC?
If you received a letter from ARC, this means that we or one of our Affiliates now owns a debt that you previously owed to another creditor. You will need to work with ARC, not the previous creditor, to resolve your account.
Why am I being contacted by another company if ARC or one of its Affiliates owns my account?
ARC works with an extensive Servicer Network and may have one of its Servicers work with you to resolve your account(s).
What if I can’t pay my debt right now?
ARC understands and is ready and willing to work on a mutually agreeable resolution, including payments over time to help you resolve your account balance.
FAQs – Credit Reporting
FAQs – Credit Reporting
What should I do if I can’t make my scheduled payments because of the coronavirus (COVID-19) emergency?
ARC and our Servicers understand this is a difficult time and are committed to working with you. If you have been working with one of our third-party servicers on your payment plan, please contact them directly. However, you are still welcome to call us at 1-888-766-4028.
When will ARC start reporting my debt to the credit reporting agencies?
ARC will not provide data updates about an account to the credit reporting agencies for at least 45 days after the account is purchased.
What if I’ve filed for Bankruptcy?
If you filed for bankruptcy or if you believe your account is included in a bankruptcy case, please have your attorney contact ARC. If you are not represented by an attorney, please contact ARC directly on our toll-free number at 1-888-766-4028.
Why does my credit report still contain the Original Creditor tradeline?
ARC does not have the authority to request deletion of the Original Creditor tradelines with the credit reporting agencies. To learn more about other tradelines appearing on your credit report, please contact the credit reporting agencies by clicking here.
What should I do if I can’t make my scheduled payments because of the coronavirus (COVID-19) emergency?
ARC and our Servicers understand this is a difficult time and are committed to working with you. If you have been working with one of our third-party servicers on your payment plan, please contact them directly. However, you are still welcome to call us at 1-888-766-4028.
When will ARC start reporting my debt to the credit reporting agencies?
ARC will not provide data updates about an account to the credit reporting agencies for at least 45 days after the account is purchased.
What if I’ve filed for Bankruptcy?
If you filed for bankruptcy or if you believe your account is included in a bankruptcy case, please have your attorney contact ARC. If you are not represented by an attorney, please contact ARC directly on our toll-free number at 1-888-766-4028.
Why does my credit report still contain the Original Creditor tradeline?
ARC does not have the authority to request deletion of the Original Creditor tradelines with the credit reporting agencies. To learn more about other tradelines appearing on your credit report, please contact the credit reporting agencies by clicking here.
