TERMS OF USE

TERMS & CONDITIONS GOVERNING YOUR USE OF THIS WEBSITE
LAST UPDATED – 6/8/2023

PLEASE READ THIS TERMS & CONDITIONS AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE.

Absolute Resolutions Investments, LLC (“we,” “us”) provides this website and website-related services, if any, (collectively, the “Site”) subject to your compliance with the terms and conditions set forth in this agreement (the “Agreement”). As used herein, “you” or “your” refers to anyone who accesses and/or uses any portion of this Site. This Agreement governs the relationship between us and you, the Site visitor, with respect to your use of the Site. It is important that you read carefully and understand the terms and conditions of this Agreement. BY USING THE SITE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. If you do not agree to these terms and conditions, you must not use the Site.

We may, at any time, at our sole discretion, revise or otherwise update this Agreement by posting an amended Agreement on the Site; any changes that we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the “Last Updated” information that appears at the top of this Agreement. Your use of the Site following the posting of an updated Agreement constitutes acceptance of the updated Agreement.

Further, we reserve the right, at any time, to modify or discontinue, temporarily or permanently, the Site (or any part thereof) without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, discontinuance of the Site or of any Materials (as defined below).

If you have any questions about this Agreement, please contact us at the following address: 8000 Norman Center Drive, #350, Bloomington, MN 55437.

  1. Important Notices.We make available the information and materials on the Site (the “Materials”) for general informational purposes only. Further, the Materials are general in nature and may not apply to particular factual or legal circumstances. In addition, unsolicited emails and information sent to us do not create a relationship with us, will not be considered confidential and may be disclosed to others pursuant to our Privacy Policy.
  2. Rules of Conduct.You agree to comply with all applicable laws, rules and regulations in accessing and/or using the Site and/or any Materials. In addition, your use of the Site is conditioned on your compliance with the following rules of conduct. You agree not to:
  • Use the Site for any fraudulent or unlawful purpose.
  • Impersonate any person or entity, including, but not limited to, any Site employee, agent or representative; falsely state or otherwise
    misrepresent your identity or your affiliation with any person or entity; or express or imply that we endorse any statement you make.
  • Interfere with or disrupt the operation of the Site.
  • Transmit or otherwise make available in connection with the Site any virus, worm, Trojan Horse or other harmful code.
  • Restrict or inhibit any other person from using the Site, including by means of hacking or defacing any portion of the Site.
  • Interfere with or violate any other Site visitor’s or user’s right to privacy or other rights, or harvest or collect personally identifiable information about Site visitors or users, or about our attorneys, other employees and representatives identified on the Site, without their express consent.
  • Sell, resell, transfer, license or exploit, for any commercial purposes, any use of or access to the Site or the Materials.
  • Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site or Materials.
  • Frame or mirror all or any part of the Site without our prior express written authorization.
  1. Absolute Resolutions Investments, LLC’s Proprietary Rights.You acknowledge and agree that the Site and the Materials are, and shall remain, the property of Absolute Resolutions Investments, LLC and/or its licensors and are protected by copyright, trademark and/or other proprietary rights and laws. Except as expressly authorized in advance by us, you agree not to copy, distribute, transmit, display, perform or create derivative works of the Site or any of the Materials, provided that, subject to your compliance with this Agreement, we do grant to you a limited, personal, revocable, non-transferable and non-sub licensable license to (a) access the Site and the Materials via the Internet solely for purposes of viewing such materials and (b) to print out pages of the Site for your personal, non-commercial use.

Trade names, trademarks and service marks of Absolute Resolutions Investments, LLC include “Absolute Resolutions Investments, LLC” and any associated logos. All trade names, trademarks and service marks on the Site that are not owned by us or our affiliates are the property of their respective owners. The trade names, trademarks and service marks owned by Absolute Resolutions Investments, LLC or its affiliates, whether registered or unregistered, may not be used in connection with any product or service that is not either ours or one of our affiliate’s product or service or in any other manner that is likely to cause confusion or dilution. Nothing on the Site should be construed as granting, by implication, estoppel or otherwise, any right or license to use any of Absolute Resolutions Investments, LLC (or its affiliates’) trade names, trademarks or service marks without our (or the relevant affiliate’s) prior express written permission.

SMS Policy

By providing us with your mobile number and opting-in, you give us permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.

  • Number of messages will vary by account.
  • By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.
  • Message and data rates may apply.
  • To opt-out, text STOP or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
  • To request support, text HELP to any text message we send you, or email us at [email protected].
  • If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.
  • Wireless carriers are not liable for undelivered or delayed messages.

FAQs – About Us

Who is Absolute Resolutions Corporation (ARC)?

Founded in 2001, Absolute Resolutions Corporation (ARC) is a receivables management company focused on servicing debt portfolios acquired by our affiliated entities.

Why have I received a letter from ARC?

If you received a letter from ARC, this means that we or one of our Affiliates now owns a debt that you previously owed to another creditor. You will need to work with ARC, not the previous creditor, to resolve your account.

Why am I being contacted by another company if ARC or one of its Affiliates owns my account?

ARC works with an extensive Servicer Network and may have one of its Servicers work with you to resolve your account(s).

What if I can’t pay my debt right now?

ARC understands and is ready and willing to work on a mutually agreeable resolution, including payments over time to help you resolve your account balance.

FAQs – Credit Reporting

What should I do if I can’t make my scheduled payments because of the coronavirus (COVID-19) emergency?

ARC and our Servicers understand this is a difficult time and are committed to working with you. If you have been working with one of our third-party servicers on your payment plan, please contact them directly. However, you are still welcome to call us at 1-888-766-4028.

When will ARC start reporting my debt to the credit reporting agencies?

ARC will not provide data updates about an account to the credit reporting agencies for at least 45 days after the account is purchased.

What if I’ve filed for Bankruptcy?

If you filed for bankruptcy or if you believe your account is included in a bankruptcy case, please have your attorney contact ARC.  If you are not represented by an attorney, please contact ARC directly on our toll-free number at 1-888-766-4028.

Why does my credit report still contain the Original Creditor tradeline?

ARC does not have the authority to request deletion of the Original Creditor tradelines with the credit reporting agencies. To learn more about other tradelines appearing on your credit report, please contact the credit reporting agencies by clicking here.